Performances
Overview
Enables viewing of performance graph for support team user as well as basic stats. Latest replies are also shown here. Please read carefully. Click example images to display full size version in new tab/window.
Range
Graph is displayed for current and previous years only.
Export to CSV
Use the export option to export stats for this staff member to CSV.
Latest XX Replies
Latest replies are shown with 20 as default. To show more edit the 'TEAM_USER_REPLIES' constant in the 'control/options.php' file. Clicking
the ticket ID number will display the ticket.