Performances

Overview

Enables viewing of performance graph for support team user as well as basic stats. Latest replies are also shown here. Please read carefully. Click example images to display full size version in new tab/window.

Screenshot

Screenshot

Range

Graph is displayed for current and previous years only.

Export to CSV

Use the export option to export stats for this staff member to CSV.

Latest XX Replies

Latest replies are shown with 20 as default. To show more edit the 'TEAM_USER_REPLIES' constant in the 'control/options.php' file. Clicking the ticket ID number will display the ticket.