Update form

Title: You have to enter the title for the form you are creating.

Display title: The title you want to display on the form should be mentioned here.

Display order: The sequencing order can be mentioned here in the listing.

Form type: Here you have to select either of the options from the two types of forms available.

Email based: Here you can add the email related details to the form. The three fields in this are mandatory i.e. first name, last name and email.

Call based: Here you can add the call based details to the form. The three fields are mandatory which are first name, last name and contact number.

Enable captcha: The captcha can be added to the form by selecting yes.

Department: The department for which you want to create the form can be selected from here.

Subject: The subject for the form is mentioned here.

Script: The script for the form can be added here and is optional for the form you are creating.

Helpdesk URL: This is the URL link which will display the form you have created.

Iframe URL: You can add this URL to the third party site and after submitting the form, ticket will be available at your helpdesk portal.

Status: The status of the form you are creating can be enabled and disabled from here.