Features available with the Mailchimp integration:
- Mailchimp provides you with online email marketing solutions which you can integrate with this system.
- After integration procedure is done you can visit to ticket details page & select Mailchimp link under integration section.
- You will receive all the information of client & details of Mailchimp activities (list contains only those which client mail id match with mail id of ticket owner)
In order to integrate MailChimp with this system follow the following steps:
Step 1] Sign up for a MailChimp account.
Step 2] Create a key by clicking on your Profile→ Account→Extras →API keys.
Step 3] Log-in to the manage portal:
Settings /Integrations /MailChimp
Domain: The domain for which MailChimp settings are to be done is to be selected from the drop down.
API key: The API key that one gets from MailChimp account is to be mentioned here. (Step 2)
Status: The status can be either enabled or disabled from here.
Note: Staff members are able to see MailChimp integration link on the ticket detail page.
Step 4] After the successful adding of the MailChimp account go to:
Path: Settings/Staff Section/Team/Integration/Mailchimp/ Select Yes.