Title: The name of the type should be specified here.
Display order: If there are many ticket types available then sorting for the type listing can be done from display order. Ticket types get sorted as per the display order of the type specified.
Access: There are two types of accesses that can be assigned for the updating of the ticket types:
- Public: When public access is selected then it will be visible to both staff and the clients.
- Private: When private access is selected then it will be visible only to the staff members.
Department access: It consists of departments that will have access to the updated ticket types. More than one department can be selected at a time. It is also possible to select all the departments using all departments.
Language translation for the ticket type title: The localization of the languages which are enabled can be made here manually for the ticket type title in this system.