Add priority

Title: The name of the priority should be specified here.

Display order: If there are many ticket priorities available then sorting for the priority listing can be done from display order. Priorities get sorted as per the display order of the status specified.

Color: Here you can select the color for the priority you are adding.

Access: There are two types of accesses that can be assigned for the particular ticket priority:

- Public: It is visible to the clients as well as the staff members.

- Private: It is visible only to the staff members.

Department access: It consists of the departments that will have the access to the particular ticket priorities. More than one department can be selected at a time. It is also possible to select all the departments using all departments.

Language translation for priority title: The localization of the languages which are enabled can be made here manually for the priority title in this system.

Status: It is possible to enable or disable a particular ticket priority. If the particular ticket priority is disabled then it will not be used by the system.